How many times have you toiled developing recommendations for your organization or a client only to see them not be implemented? Have you delivered a clear business case for change and seen it passed over? You are not alone; process improvement professionals, as a whole, have struggled to have the impact we wish when it comes to bringing about change.
In this talk, we will discuss how to approach process improvement with an eye towards change management in a manner which makes sure the hard work being done is having the desired impact. Using case studies, we will look at several common barriers to change which can be overcome using the right approach. Through these some tools and techniques will be shared to help better identify those barriers, and how to approach and communicate your work in a manner which can have a greater impact.
Attendees will learn to --
- Apply lessons learned from case studies to Identify change pain points
- Communicate urgency and business needs more effectively
- Understand how to adapt process models to different stakeholders
- Balance semantic and pragmatic modeling
6:00 - 6:30 pm Dinner / Networking
6:30 - 7:30 pm Presentation
7:30 - 8:00 pm Q&A / Networking
Register for the event with your IIBA DC member email to link with your profile.
Please email firstname.lastname@example.org or email@example.com if you have trouble registering.
About our Speaker:
Joseph Drasin, D.M. is the Director of Process Improvement and Innovation at the University of Maryland, College Park's Division of Information Technology and a lecturer at the Smith School of Business. He earned his bachelors in Management Science & Statistics, Logistics & Transportation, and Economics from College Park. He holds a Masters of Science in Business and a post-graduate certification in Competitive Intelligence from Johns Hopkins University as well as a Doctorate of Management from University of Maryland, University College.
His skillset has been developed over an impressive 20 year career in organizational development, process engineering, enterprise system planning and implementation, technology leadership and strategy, and change management. He works with leaders across campus to identify shared objectives and facilitates cross-organizational process designs to break down existing technological and organizational silos.
Joseph's professional and academic career has been an extensive journey solving technology and organizational challenges. Before taking on his current role, Joseph was the portfolio manager for the Enterprise Software Engineering unit at Maryland. Before coming to Maryland, Joseph was a consultant and project manager at Business Intelligence, a boutique strategy consulting firm. He was able to help public and private organizations better plan and execute large scale organizational change. Prior to that, he was a Sr. Project Manager at Long & Foster, responsible for their industry-leading eCommerce platform, a consultant at the Constella Group (now part of SRA) and an IT Manager at Invitrogen (now owned by Thermo Fisher Scientific).